Email address - firstname.lastname@example.org
Studio address - Location - 23a Leslie street, Brunswick Victoria 3056
Gift cards are valid for 18 months from purchase date and can be used for Sailorboi products and classes
If you lose your gift card please email us and we will look it up for you and send you the ID number
Orders are shipped every weekday using the shipping method selected at the checkout (Usually Sendle) you will be notified by email when the order has left the Sailorboi studio
For international orders we use Australia post, you will be given a tracking number once the item/s have been posted
FREE Shipping within Australia on orders over $350
All orders will be shipped within 2 business days.
Delivery may take between 1-4 business days depending on your location.
Studio Access -Link to page-
All past and present students can hire extra studio time where you can use the pottery wheels for 2.5 hours, this includes cleaning and set up time.
Current Students* - $60 per session ($24 per hour) - 2.5 hours in the studio for use of a wheel, all equipment and tools, clays and glazes. Firing costs are included for all work made in the Sailorboi studio, any work made outside the studio will incur a firing cost of $9 per kilo, per firing
Past Students** - $60 per session ($24 per hour) - 2.5 hours in the studio for use of a wheel, all equipment and tools, clays and glazes. Firing costs are $9 per kilo, per firing for all work
*Current student is anyone who is currently enrolled and attending a 7 week term
**Past student is anyone who has completed a 7 week term but is no longer enrolled or attending
Returns and Exchanges
Sailorboi is not responsible for any lost, stolen or damaged items.
We cannot refund any items that are damaged during transit but we will happily send a replacement or exchange for another item, please notify us immediately and email a photo showing the damage to the item as well as the postage box it came in (we need this for the insurance claim)
We take no responsibility for items damaged after being in use
Every piece is checked for faults and carefully wrapped before leaving the Sailorboi studio
Due to the handmade nature of the ceramics at Sailorboi colours, glaze patterns and slight variations in size and shape do occur. This is part of the beauty of owning a handmade item and can add to wonder of opening the box